How Big are the LEDs?
LED Letters are 3ft tall, LED Numbers & Symbols are 4ft tall and the Heart Lightbox is 5ft tall.
What kind of outlet do I need?
Each LED has a standard 3 prong plug for a 15 AMP Outlet. We will provide a 12ft extension cord to reach the closest power source.
What is included with the rental & delivery?
The LEDs you ordered, stabilizers for certain LEDs, delivery, setup and pickup.
Where do you deliver?
We deliver to the Chicagoland area with a delivery fee. All other areas such as Milwaukee or Indiana border will require additional delivery fees
and are dependent on availability of a delivery person.
What happens if I lose or damage and LED?
You are responsible for the letters once delivered & setup. You must pay for any damage or loss. Minor marks are okay, but excessive damage will incur charges. We will assess items upon return and notify you of any charges within 5 days. Payments for damages are due within 7 days.
Can they be used outdoors?
Yes they can. Avoid moving the letters once in place to prevent damage. The setup location must be dry and stable. A backup plan is required
for outdoor events in case of bad weather.
Photography
By renting, you allow us to use event photos for marketing without compensation.
Deposits & Payment
A non-refundable deposit of 50% is required with your signed rental agreement. The remaining balance, including any changes, is due one week before your event. A credit card must be on file for any additional costs. We accept cash, venmo, zelle and credit card for payment. We do not accept checks.